Return Policy
Your satisfaction is our top priority at Blanko. If you are not completely satisfied with your purchase, you may be eligible to return the item for a refund or exchange. Please read the following information carefully to understand our return policy.
Eligibility
To be eligible for a return, the item must be in its original condition, unopened, and unused. Food and perishable items cannot be returned for health and safety reasons.
Return Process
To initiate a return, please contact us at Email: support@ifeelblanko.com, Phone: 079-482-22175 within 48 Hours of receipt of your order. Our customer support team will provide you with a return authorization number and instructions for returning the item. We request you to kindly review our Return & Exchange Policy which outlines the following:
- Once used, perfumes cannot be returned
- Only damaged products in the order are eligible for replacement
- For a smooth return or exchange process, please provide images of the faulty/damaged product
Refunds
Once we receive the returned item, we will inspect it to ensure that it meets the eligibility criteria for a refund. If the item is eligible for a refund, we will issue a refund to your original payment method. Please note that shipping fees are non-refundable.
Exchanges
If you would like to exchange an item, please contact us at support@ifeelblanko.com, Phone: 079-482-22175. Our customer support team will provide you with instructions for exchanging the item.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us at Email: support@ifeelblanko.com, Phone: 079-482-22175 within 48 Hours of delivery. Our customer support team will provide you with instructions for returning the item and will issue a refund or exchange upon receipt and inspection of the damaged or defective item.
Return Shipping
You are responsible for the cost of return shipping. We recommend using a trackable shipping service and purchasing shipping insurance for your protection.
Contact Us
If you have any questions or concerns about our return policy, please contact us at Email: support@ifeelblanko.com, Phone: 079-482-22175 . Our customer support team is here to assist you and ensure that you have a positive experience with Blanko.